We are grateful for our customers and we always appreciate hearing from them. Here are some of the reviews we have received from our valued customers over the years.
My experience with Compass Automotive Group started when I first contacted them on Tuesday June 23 regarding an Air Conditioner Recharge. The phone call was handled with professionalism. Kevin gave me a call back and clearly explained to me the process for recharging my air conditioning. We’re having 90 plus degrees weather all these days and Kevin did not take advantage by giving me higher price for the AC recharge. Nowadays is difficult to find honest people and I did find it at Compass Automotive Group. They do all type work from TPMS programming to major mechanical work. The shop was clean and very spacious so you’r not afraid that your car will get scratch. I have to agree with everyone in the previous reviews that Kevin is the guy to go. Thank you for your great service.
Great service and beyond convenient. Right near my apartment. Could drop the car off and pick it up when done. Beats the heck out of sitting in a waiting room somewhere. Kevin is very professional and keeps you informed every step of the way. Prices were more than fair, and they didn’t try to upsell you on ANYTHING you don’t need. Was a pleasure getting car inspected and oil changed without the dreaded, and inevitable upsell… This was a hidden gem as I drove by it without noticing. If you are in the Defreestville/North/East Greenbush, Rensselaer area (or anywhere for that matter) you owe it to yourself to check this place out. I have found a new place to get my car serviced when it needs it!
Good place to take your car mine’s there now have a little trouble with the either a fuel pump or something keeps stalling when driving or I don’t know why but they’ll figure it out.
I would highly recommend Compass Auto! Kevin and Adam were amazing at helping us find a car for my daughter that was safe and reliable! Thank you so much!
Recently had a lift kit installed and gears changed on my pickup truck here, and to say the least, Kevin from Compass Automotive is a master at work. I could not be happier with the results, the truck rides better than it did from the factory, and following Kevin’s advice with the gearing has resulted in my truck having tons of power and better mileage.
Kevin is very knowledgable in his trade, he quickly answered all of my questions and explained to me precisely how everything worked every step of the way. He was very straightforward and honest when it came to pricing, and immediately I knew no time would be wasted at my expense.
Kevin will take care of you, and work his butt off to fix your vehicle at a great price to you and him.
My car’s alternator and battery completely failed just as I pulled into the shop. Kevin was able to get my car back up and running in quick time and at a great price. He was very friendly and knowledgeable, thoroughly explaining the car’s issues and repair options to me as well as some honest advice for other automotive concerns. I highly recommend his shop and I’ll be coming back for future automotive needs.
I’ll always go to Kevin with my car problems! He’s a hardworking mechanic and gets the job done!
I have taken my vehicle here many times for different types of repairs and been 100% happy with the results, Just a very honest dependable mechanic.
Super friendly service! Always happy to bring my vehicle here if theres ever an issue!
Called in a couple of days ago, to have my Pre purchase inspection. He was very pleasant and patient, even after I was running late. Completed the service free of charge as a courtesy. God bless you! And you definitely have a new customer!!!
Great work. Fair prices
Overall great experience. Kevin is truly fantastic. He worked with me to get my car back before I needed it for a long drive. He explains everything you need to know about your car and is very knowledgeable. Will definitely go back if I have other car issues. Highly recommend.
Kevin did a terrific job! Fast, friendly service, I wouldn’t go anywhere else.
Kevin @ Compass Automotive Group is nothing short of amazing. He’s the only person I will use for all mine and my wife’s automotive needs. If your looking for a competent, professional and honest auto mechanic, look no further than Kevin @ Compass.
Best service in town. Kevin is a top notch mechanic. The most important thing, however, is that the guys at Compass are honest! I’ve never felt lied to, ripped off, or pressured to get unnecessary maintenance. Never going to a dealership again 😂
Great staff. Very knowledgeable and educated mechanics on hand. Always willing to work with you. Can’t say thank you enough.
Took care of all my bushing problems and priced accordingly .
Soca Addicts Radio
Extremely knowledgable and helpful. Honest pricing and excellent customer communication.
Was home for the holidays and my serpentine belt went. Dropped my car off at 9 am the day after Christmas and picked it up at 12:30. Kevin walked me through other things he noticed I might need done before inspection, and asked how familiar I was with car repairs before explaining. The repair called for 2 hours of labor but he only charged me for 1.2 because thats how much time he actually spent on it. Its those kinds practices that speak volumes to a mechanics character and business practices. In short, great auto repair shop go here for a pain free experience.